FAQ

GroomBox help, without the jargon

Quick answers for grooming businesses getting set up with bookings, clients, pets, reminders and billing.

How do I get started with GroomBox?

Set business details, opening hours, services and staff before using the calendar day to day.

Which GroomBox plan should I choose?

Starter, Grow as You do and Elite include different staff limits, SMS allowances and premium features.

How does GroomBox help with appointments?

Click the calendar to book visits, assign staff, choose a service and update the status as the groom progresses.

Can GroomBox store client and pet records?

Store owners, pets, breeds, notes and grooming history so repeat visits are easier to manage.

Does GroomBox support reminders and customer updates?

Email and SMS foundations are available, with WhatsApp click-to-chat as a lower-cost customer contact option.

What payment features does GroomBox include?

GroomBox subscriptions use Stripe foundations. Salon deposits and customer payments are planned separately.

Still need help?

Contact GroomBox support and we will help point you in the right direction.